Training Training under NCCoPP

Target Group:
The main target group under the project is Refrigeration Service Enterprises (RSEs) technicians, including independent technicians, service technicians trained on the job, technicians belonging to any of the franchisees or RAC dealers servicing CFC-based refrigeration equipment. This also applies to technicians belonging to large non-RAC industry or organisation, including public sector units (e.g. railways) using refrigeration services.

Training Cells (TC):
A training cell has been established in each of the states covered by the project. The training cell is managed by an Organiser (ORG) who manages of unit comprised of a training institute (Refrigeration Service Enterprise Training Institute: RSET), a recruitment partner (REC - Recruiter) closely in contact with RAC enterprises. The ORG interfaces with the a Regional Management Organisation (RMO) – there is one overseeing training cells in the South and West Region and one RMO dealing with training cells in the North and East of India. These RMOs are responsible for the successful implementation of the training programme with support from the team. The RMOs assure that training resources are allocated over the board.

Two complementary training routes:
The RAC appliance manufacturing industry must train their dealers/service franchisees/training network’ technicians in servicing their new products. NCCoPP saw a win-win situation in reaching out to its target group to train by combining industry resources with its own. NCCoPP thus engages industry as well as the training cells in the training activities, as is demonstrated in Figure 2. Industry run training programmes are provided resources based on the extent of RSE participation. Further support by way of training of trainers and handheld training programmes (where the experienced facilitator guides a fresh trainer during the training programme for some sessions) for the industry trainers is also made available. At most of the training programmes conducted by the industry, around 50% of the technicians are from the NCCoPP target group and the rest are technicians, franchisees and dealers from the industry itself.

Focus on hands-on training
The NCCoPP training programme devotes more time to hands-on training. However, more general, but important aspects, like environmental impact of refrigerants and servicing practices (including retrofitting, and recovery and recharging) are also covered. Alternative refrigerants also receive focus in the lecture presentations. Visual aids such as videos and colour overhead transparencies are used for better participant attention.

The Refrigeration Service Enterprise Training Institutes are well equipped with equipment to conduct practical training. Use of indigenous/affordable equipment that meets the minimum quality requirements for the service of alternative refrigerants is demonstrated.

Three trainers/facilitators trained through the Training of Trainers (ToT) programmes conduct the practical and theory sessions. Trainers for NCCoPP programmes undergo several stages of evaluation before they are assigned the responsibility of facilitating at the training workshop. Trainers from selected training institutes are trained by lead facilitators of international repute in a ToT programme. They then go on to conduct a training programme with at least two trainee technicians in the presence of a senior NCCoPP facilitator (handheld programmes). Once the trainer has reached the required level of competence, the NCCoPP facilitator/s certify the trainers to conduct training programmes independently. Quality control is maintained through regular monitoring of training programmes.

Participation is usually restricted to 28 technicians, with a minimum of 22 participants to ensure each participant gets time to use the equipment.

The schedule for training programmes is as follows:

  DAY 1
09:00 – 9:30  
Registration and Inauguration
09:30 – 12:30

First Technical Session :
-Environmental Impact of Refrigerants
-Alternatives to CFC and their Characteristics
-Handling of HFC 134a Refrigerants
-Servicing of HFC Appliances
-Retrofitting of CFC Appliances with HFC-134a
-Questions and Answers

12:30 - 13:00
Video on Ozone Depletion
13:00 – 14:00
Lunch Break

14:00 – 16:00


16:15 – 18:15

Practical Sessions: 2 Rounds
- Servicing of HFC Appliances

- Tools and Equipment for Servicing

- Recovery of Refrigerants

09:00 – 13:00 

Second Technical Session:
- Indian Scenario for ODS Phase-Out
- Service Practices: Do’s and Don’ts
- Handling of HC Refrigerants
- Servicing of HC-Based Appliances
- Retrofitting of CFC Appliances with HCs
- Questions and Answers

13:00 - 14:00
Lunch Break

14:00 - 15:30


15:45 – 17:15

Practical Sessions: 2 Rounds
-  Demo of HC Appliance
- Retrofitting of CFC Appliances with HCs
-  Feedback by Participants
-  Video on Ozone Depletion (if not done on first day)

17:15 - 18:00

-  Wrap up session and distribution of certificates.


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